We understand that when things change, especially when it comes to your home care, it can cause some worry. Many of you will be aware that the government is making changes to aged care, introducing the new ‘Support at Home‘ program. This program will bring together three existing support systems – Home Care Packages, the Commonwealth Home Support Program (CHSP), and Short-Term Restorative Care (STRC) – into one, simpler system.
We want to take a moment to explain how this big change is being introduced in a way that’s meant to be as smooth and easy as possible for you without affecting your care.
The government is working to make the current aged care system simpler with a unified approach. They want to bring together some of the different services you might be using, so it’s easier to get the help you need. Think of it like tidying up a room, so everything is in its place and easier to find. This careful approach will give your care provider sometime to adapt, while ensuring your support continues without significant disruption.
This simply means they’re making the changes bit by bit, rather than all at once. Imagine tending to your garden – you don’t plant everything at once, do you? You prepare the soil first, then plant the seeds, and watch them grow. This way, everyone has time to adjust, and things don’t get too overwhelming.
Starting July 1st, 2025:
Later, around July 1st, 2027:
Did you know? Around 1.4 million older people will benefit from the new Support at Home program, which prioritises supported and independent ageing, with an additional 300,000 people expected to be supported by 2034–35.
If you have any questions or concerns about the new support at home program, feel free to reach out to us. We’re registered my aged care approved home care provider, serviced over 8,000 families in their care journey, we’d love to help you or your loved one. We’re local to New South Wales and can be quick in organising visits to help you out with your home care or aged care needs.
Reach out to our friendly team at 02 9336 7555 , we’d love to help you.
We hope this explanation has been helpful. We want you to feel comfortable and confident during this time. Remember, we’re all in this together.
The new support at home program is a response to the findings of the Royal Commission into Aged Care Quality and Safety. Support at Home is one way the government is addressing the recommendations and providing older Australians with easier access to services.
This means, the existing Home Care Package program will be replaced by the Support at Home program from 1 July 2025. As part of the aged care reforms, all Home Care Package recipients will be transitioned to this new system. The Support at Home program has been developed to enable more funding, provide a higher quality of care, and improve the overall system as Australia’s population continues to age.
All existing HCP recipients will transition to the Support at Home program, and your health and care services will continue to be delivered under this new system. You will not need to be reassessed into one of the new classification levels when the program begins.
To receive regular updates on the Support at Home programme, including open consultations, resources, training, and webinars, you can subscribe to the Department of Health and Aged Care’s newsletters and mailing lists.
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We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.
© 2025 My Guardian Terms & Conditions | Disclaimer
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge
their continuing connection to land, waters and community. We pay our respects to the people, the cultures
and the elders past, present and emerging.
