Privacy Policy

In this digital world where personal information can be collected, used and shared with ease, our Website “myguardian.com.au” and the Company that owns and operates the website, My Guardian Group (“Company”) is sensitive to the privacy concerns of our visitors, and we want to let you know that we will handle your personal information with the appropriate level of care.

Your personal and sensitive information will be collected by My Guardian Group for its own use and on behalf of other members of My Guardian Group (Consultants) who might require access to your personal and sensitive information in connection with your work placements. Accordingly, we have developed a Policy for you to understand how we collect, use, communicate and disclose and make use of personal information. We encourage you to read this Policy and become familiar with it. We may incorporate changes to our Privacy Policy from time to time; therefore, you may wish to check this site periodically to make sure that you have the current version. If you have questions about this Privacy Policy, please contact us on 1800 694 827.

Our Privacy Policy is an expression of our commitment to adhere to the legislative requirements of the Privacy Act (Privacy Amendment Enhancing Act 2012, which amends the Privacy Act 1988. For the latest versions of these Acts visit the ComLaw website: www.comlaw.gov.au). Our objective is to balance the need to collect, retain, use, disclose and dispose of personal information about individuals with the right to the privacy of people, and to ensure that all persons are aware of the circumstances under which their personal information will be collected, retained, used, disclosed, and disposed of by the Company. By visiting and/or using the Services on our Website, you agree and consent to the collection, use, and transfer of your information as set out in this policy.

1.1 Information You Supply

Personal Information means any data that may be used to identify a person.

When you register to use our Services, we ask for information such as your name, email address, etc;
Once you register, you may add information to your profile.

If you buy something on or through our Services, we collect information about the transaction.

1.2 Contacts Information

If you permit the My Guardian Group website to access your address book, we may access and store names and contact information from your address book to facilitate social interactions through our Services and for other purposes described in this Statement or at the time of consent or collection.

1.3 Transaction Information

We collect transaction details related to your use of our Services, including the type of service requested, the date and time the service was provided, the amount charged, the distance traveled, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person.

1.4 Usages and Preference Information

We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases, we do this through the use of cookies, pixel tags, and similar technologies that create and maintain unique identifiers.

1.5 Device Information

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number device motion information, and mobile network information.

1.6 Aggregate Information

Log Files

Like many other Web sites, myguardian.com.au makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

myguardian.com.au does use cookies to store information about visitor’s’ preferences, record user-specific information on pages the user accesses or visits, customise Web page content based on visitor’s browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

Google, as a third-party vendor, uses cookies to serve ads on www.myguardian.com.au

Google’s use of the DART cookie enables it to serve ads to users based on their visit to www.myguardian.com.au and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL -http://www.google.com/privacy_ads.html

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include Google AdSense. Protocol (“IP”) address, an identifier that is unique to the mobile device on which you install the Website as well as particular software and hardware information about your device;
The Service pages that you visit and the date and time of your visits Information regarding your access to and use of the App.

2.1 When we collect personal information from you, such information will only be used for business purposes, such as to personalise the content you view and to better understand how you use the Website to improve the services this Website provides.

2.2 We use the information to do some things that help us provide our Services to you and our partners.

2.3 To provide you with hardware, content, apps, and other services;

2.4 Communicate with you about our Services;

2.5 Provide technical support; and update notifications to our Services; and

2.6 Customise your experiences and improve, and develop your experience.

2.7 Improve services offered by others, such as third parties that provide content, apps, and other experiences on our platform.

2.8 We also use this information to measure how users respond to our marketing efforts.

3.1 Certain information you post to your profile, such as your ID (also known as your Username), your system-generated user ID, will be public and visible to people in and off our Services. Your ID is a unique identifier you choose to identify yourself on our Services.

3.2 Any other information you choose to share with the third party.

3.3 Sharing Within Related Companies.

We may allow others to serve advertisements across the Internet and provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of our website and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by My Guardian Group and others to, among other things, analyze and track data, determine the popularity of certain content and your interests on our website and other websites and better understand your online activity. If you wish to disable cookies, you may do so through your individual browser options.

Our website uses Google Analytics and/or Mixpenal or other similar programs to understand how and from where our site visitors are coming. These third-party ad servers or ad networks use technology in the advertisements and links that appear on myguardian.com.au and other technologies (such as cookies, JavaScript, or Web Beacons) which may also be used by the third-party ad networks to measure the effectiveness of their advertisements and/or to personalize the advertising content that you see. Those functions and services related to myguardian.com.au are the responsibility of Google. All the cookies, images, videos, statistics and other components of Google+ are in order of Google’s Privacy Statement. My Guardian Group has no access to or control over these cookies that are used by third-party advertisers. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt out of certain practices. myguardian.com.au privacy policy does not apply to, and we cannot control the activities of, such other advertisers or websites.

5.1 Our website uses Social Plugins (Plugins). If you choose to link, create, or log in to your My Guardian Group account with a payment provider (e.g. Google Wallet) or Social Media Service (e.g. Facebook), or if you engage with a separate website or website that uses our API, we may receive information about you or your connections from that site or app.

5.2 Facebook: We use the social network, facebook.com, which is operated by Facebook Inc.; the plugins are identifiable by one of the Facebook logos (white “f” on a blue background or a “thumbs-up” sign) or are identified by the phrase “Facebook Social Plugin.” You may sign in to our site using your Facebook account. https://www.facebook.com/policy.php.

5.3 Google+: Our website uses Google+ Plugins. All the functions and services related to My Guardian Group website are the responsibility of Google, which is located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. All the cookies, images, videos, statistics and other components of Google+ are in order of Google’s terms. See the Privacy Statement and Privacy Policy of Google+. You may sign in to our site using your Google + account.

5.4 Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their apps. Google Analytics customers can view a variety of reports about how visitors interact with their apps so they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Most mobile platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without your consent. And these platforms have different permission systems for obtaining your consent. The iOS platform will alert you the first time the My Guardian Group website wants permission to access certain types of data and will let you consent (or not consent) to that request. Android devices will notify you of the permissions that the My Guardian Group website seeks before you first use the app, and your use of the website constitutes your consent. Sometimes these permissions require more explanation than the platforms themselves provide, and the permissions we request will change over time, so we’ve created these pages to serve as authoritative and up-to-date resources for our users. To learn about the platform-level permissions that the website seeks, please visit our new iOS Permissions page and Android Permissions page.

6.1 Android Devices

Android is a privilege-separated operating system, in which each application runs with a distinct system identity. A central design point of the Android security architecture is that no application, by default, has permission to perform any operations that would adversely impact other applications, the operating system, or the user. This includes reading or writing the user’s private data (such as contacts or emails), reading or writing another application’s files, performing network access, keeping the device awake, and so on.

A basic Android application has no permissions associated with it by default, meaning it cannot do anything that would adversely impact the user experience or any data on the device.

6.2 iPhone

System security is designed so that both software and hardware are secure across all core components of every iOS device. Apple regularly releases software updates to address emerging security concerns and also provide new features; these updates are provided for all supported devices simultaneously. Users receive iOS update notifications on the device and through iTunes, and updates are delivered wirelessly, encouraging rapid adoption of the latest security fixes. To protect your iPhone against any threats, you need to make sure you’re running the latest version of Apple’s operating system.

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold. If your personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date. If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may be requested to provide a statement that claims that particular information is not accurate, complete and up-to-date. If you wish to exercise your rights of access and correction you should contact our office at 1800 694 827.

Private Employment Agents (Code of Conduct) Regulation 2005

Information Statement for Work Seekers (Other than Models and Performers)

Your relationship with a private employment agent is regulated by a number of Commonwealth and State laws, in particular, the Private Employment Agents Act 2005 and the Private Employment Agents (Code of Conduct) Regulation 2005 (the Code).

Prior to providing you with placement and employment services, we are obliged as a private employment agent, to provide you, as a work seeker, with the following information:

We must not charge you a fee for finding or attempting to find work for you in contravention of section 408D of the Industrial Relations Act 1999.

We and our employees have a working knowledge of State and Commonwealth legislation affecting the placement and employment of work seekers.

We will ensure that all placements are made in accordance with any relevant legislative requirements.

The Privacy Act 1988 sets no minimum age at which an individual can make decisions regarding his or her personal information. The Guidelines to the National Privacy Principles 68.18 suggest that each case must be considered individually, and give guidance as to when a young person may have the capacity to make a decision on his or her own behalf. The specific right of privacy for children also is set out in Article 16 of the United Nations Convention on the Rights of the Child 1989, coming into effect in Australia in January 1991.

We send you push notifications from time to time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

This website uses cookies. A cookie is a small data file that is placed on your hard drive when you visit certain web pages. It is used to identify yourself to a website when you revisit it, to load your preferences and to track the pages you have visited. The only personal information held in such a cookie is information you have provided to us. You have the choice of whether or not to accept cookies by means of your browser settings, although you may not be able to use certain features and functionalities of the My Guardian Group website if you do disable them.

As you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, Internet tags, and navigational data collection.

This Website may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our Website, and administer and improve services to our consumers.

A “cookie” is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.

“Session cookies” are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This Website uses session cookies.

“Persistent cookies” are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g. username), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences. This Website uses persistent cookies.

“Internet tags” (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor’s computer. This Website uses Internet tags.

“Navigational data” (“log files,” “server logs,” and “clickstream” data) and “Internet Tags” are used for system management, to improve the content of the site, market research purposes, and to communicate information to visitors. This Website uses navigational data.

We are committed to conduct our business by these principles and to ensure that the confidentiality of personal information is protected. If you have any questions about our Privacy Policy, please contact us at Customer Service Support or email us. info@myguardian.com.au